LAWYER RESPONSE Euss family permit long delay

[Amy-good888]

hello everyone, I would like to thank you all for the good work you are doing here.

I applied for euss family permit on the 18th November 2020 and biometric was done on the 27th of november.
I received confirmation email 9th of December and by the 17th I got the dreadful not straightforward email. since then I have been waiting. several paid calls and emails have been done. I have made too complaint and contacted my Mp twice who also got the same response as I did. I have now ran out of options and don't know what else to do. I am considering a pre action protocol route but I am not sure that's the right route to take. can someone please tell me what next to do and is there anyone else in the same situation?

[Site Admin]

hello everyone, I would like to thank you all for the good work you are doing here.

I applied for euss family permit on the 18th November 2020 and biometric was done on the 27th of november.
I received confirmation email 9th of December and by the 17th I got the dreadful not straightforward email. since then I have been waiting. several paid calls and emails have been done. I have made too complaint and contacted my Mp twice who also got the same response as I did. I have now ran out of options and don't know what else to do. I am considering a pre action protocol route but I am not sure that's the right route to take. can someone please tell me what next to do and is there anyone else in the same situation?

Olga M (lawyer) Would you be able to comment on this?

[Olga M]

Amy-good888 Could you please advise who the family permit is for i.e. parents, child, spouse? Also was there any issues with the past immigration history?

Unfortunately some applications get stuck with the caseworkers, for some reason. Usually it is the case if applicant had any immigration issues or there are some other issues.

From my experience there are not many option to speed things up. If my clients get into this situation, I just keep sending emails and get it escalated at some regular intervals at least this way they have a look at the application now and then. There is no point calling the paid number as they do not give any updates.

[Amy-good888]

Olga M Thank you for your reply. the application is for my husband who has no adverse immigration history as he has never applied for visa or traveled to the UK before.

[ClaudLatina]

Olga M Thank you for your reply. the application is for my husband who has no adverse immigration history as he has never applied for visa or traveled to the UK before.

Olga M

[Olga M]

I am aware that some applications get stuck somewhere in the process and I have my own clients in there. I also know that there is not much you can do, other then poking them them now and then.
I usually send email enquiries, if the decision is not made yet they escalate it to the caseworker and they must reply within 3 weeks. They rarely reply so I send emails every three weeks.
If you already sent one enquiry (the paid one) you just send them replies you do not need to open new one. The other option is to make a complaint, I find it speeds things up.

From your post I understand that you have exhausted all options but I would advise to continue bombarding them.

I am not sure about PAP, haven't done any yet, however HO has covered themselves they advised you that application is not straightforward and may take longer. They also have no time scale for processing FP, which puts them in a good position to delay applications without any consequences.

Hope it helps.