Dear Members and Admins:
I Have made an application for an EUSS FAMILY PERMIT. Biometrics were done on 14th May 2021, after more than 9 months of waiting, We have received no reply. I Have sent lots of paid emails to the UKVI and made also many phone calls. Every time, i have received the answer "Your application is awaiting a decision" and "its of a complex nature". I said many times I can facilitate any required documents, but it is a simple Family Permit application where my Dad (works and lives in the UK) is sponsoring my Mum. Also, me and my brothers, we all have Pre Settled Status.
We have done everything that was in our hands, emails, phone calls, sent messages to the PM... They hold our passport since 9 months, and when we asked it back, they said we may loose our case and it may be drafted.
It is actually a very desperate situation where our family cant be together because of the processing times and because they hold our passport.
Is there anything else that can be done to ask back our passport without withdrawing our application? I also think its hard time they get on to process our application, 9 months is more than enough to reslve any kind of complicated case, we are just a simple family applying for a family permit, no criminal records, nothing. We meet all the requirements. Furthermore, people who submitted applications later have got a quicker decision than us.
I would like to ask please to the Members of this fantastic page and the admins for any advice or what should be done in this case. Any help will be very appreciated since we are in a complicated situation.
I Have made an application for an EUSS FAMILY PERMIT. Biometrics were done on 14th May 2021, after more than 9 months of waiting, We have received no reply. I Have sent lots of paid emails to the UKVI and made also many phone calls. Every time, i have received the answer "Your application is awaiting a decision" and "its of a complex nature". I said many times I can facilitate any required documents, but it is a simple Family Permit application where my Dad (works and lives in the UK) is sponsoring my Mum. Also, me and my brothers, we all have Pre Settled Status.
We have done everything that was in our hands, emails, phone calls, sent messages to the PM... They hold our passport since 9 months, and when we asked it back, they said we may loose our case and it may be drafted.
It is actually a very desperate situation where our family cant be together because of the processing times and because they hold our passport.
Is there anything else that can be done to ask back our passport without withdrawing our application? I also think its hard time they get on to process our application, 9 months is more than enough to reslve any kind of complicated case, we are just a simple family applying for a family permit, no criminal records, nothing. We meet all the requirements. Furthermore, people who submitted applications later have got a quicker decision than us.
I would like to ask please to the Members of this fantastic page and the admins for any advice or what should be done in this case. Any help will be very appreciated since we are in a complicated situation.
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