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Application process

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How to apply, tips and tricks and solutions to common issues.

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  • Applying from abroad

    It is possible to apply under the EU settlement scheme from outside the UK.

    You need to be able to use the EU Exit app, that means having a suitable NFC enabled Android phone or iPhone or being able to borrow one

    EEA and Swiss nationals must have a valid passport or ID card with a biometric chip that can be read by the app;

    Non EEA nationals must have a valid biometric residence card with a chip.

    If you...
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  • Upgrading pre-settled status to settled status

    If you have pre-settled status, you will need to apply for settled status before your pre-settled status expires.

    You will not obtain settled status automatically.

    You will need to make a new application to obtain settled status.

    It is possible to upgrade pre-settled to settled status as long as 70 days have passed since being granted pre-settled status. The facility to upgrade pre-settled status to has been live since...
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  • Using the app to verify your identity

    To be able to apply with the app, it is necessary to have:

    a chipped passport or ID card, if you are an EEA national; or
    a valid biometric residence card, if you are a non EEA national.

    Not all ID cards work with the app.

    ID cards that are not machine readable can only be used to apply using the Online and by post option
    Machine readable ID cards without a biometric chip can be used...
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  • Using the online form



    Once you have verified your identity, you will proceed to the online form.

    See: Proving your identity.

    The form can be completed using any device with internet access: any smartphone, an iPad or tablet, a desktop computer or a laptop.

    If using the same phone you used to verify your identity, you can just click on the link provided at the end of the process, which will take you to the form.

    If using...
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  • Proving your identity


    What document you need to apply

    The document you can use to prove your identity depends on whether you are an EEA or Swiss national or not.


    *The app requires an NFC enabled Android phone or an iPhone 7 or later.

    EEA and Swiss nationals

    You can use either:

    your passport; or
    your national identity card.




    Non EEA or Swiss nationals

    You can use either:...
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  • How to apply for settled or pre-settled status




    Online form start

    Prove your identity. There are various ways to do this:

    Using the app, if you have a valid chipped passport or ID card or a valid biometric residence card and a suitable Android phone or iPhone;
    Using the services of a document scanning centre, if you have a valid chipped passport or a biometric residence card but no suitable phone;
    Booking an appointment to enroll biometrics,...
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  • Video showing how to use the app to apply under the settlement scheme

    This video, published by the Home Office, shows how to use the mobile phone app.

    ...
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  • Address for sending passports when applying by post

    Address for sending passports when applying by post

    If you need to apply using the postal option, this is the address to send the passports to the EU Settlement Scheme.

    EU Settlement Scheme
    PO Box 2075
    Liverpool
    L69 3PG

    Make sure you write the application number on the front of the envelope.

    The Post Office recommends using the Special Delivery service (Guaranteed Next Day) to send important documents such as passports, as opposed to just the signed for service.

    ...
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  • Uploading documents to prove residence

    Uploading documents to prove residence

    Information provided by the EU Settlement Scheme Resolution Centre

    In some instances, where there is not enough data for us to be able to confirm automatically that you have been in the UK for five years in a row, you will be able to upload photos or scans of documents as evidence of your UK residence. ...
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  • Combining documents to meet the maximum 10 document upload limit

    Combining documents to meet the maximum 10 document upload limit

    The EU Settlement Scheme online system only allows 10 documents to be uploaded.

    If you need to upload more, you will need to combine them into a single document.

    There are a variety of online services and apps to combine documents:

    Free online PDF combiners...
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  • Tips for scanning your passport chip using the app

    Tips for scanning your passport chip using the app

    Set the volume on your phone to maximum
    Ensure there is a good WiFi connection
    Good light
    When checking biometric chip in the passport,...
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