Missing documents

In most cases, documents are returned with the approval letter. In the unlikely event that they are not returned, here are some steps to take to get the documents back:

1. Contact the Home Office via this general email address: citizenship.support@homeoffice.gsi.gov.uk.
2. Request documents via return of documents online form (take note of the record number): https://eforms.homeoffice.gov.uk/outreach/Return_of_Documents.ofml
3. If documents have not been returned after 10 days, chase up via documents

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If your local council’s next appointment is a long way away, you can transfer your ceremony to another location.


Contact the nationality team:


nationalityenquiries@homeoffice.gov.uk

FurtherNationalityEnquiries@homeoffice.gov.uk

CT3CaseworkEnquiries@homeoffice.gov.uk

citizenship.support@homeoffice.gov.uk

Further Nationality Enquiries contact...

Biometric Residence Permits (BRPs) must be returned to the Home Office right after the citizenship ceremony.

You could be fined up to £1,000 if you do not return your permit within 5 working days.

This does not apply to Biometric Residence Cards (BRCs) issued to family members of EEA nationals under EU rules, such as Permanent Residence (PR) cards, even if they are also biometric.

Pink biometric cards issued under the EUSS...

Pending citizenship applications

If you need to notify the Home Office of a change of address or circumstances after you have submitted your application, you can contact the nationality team as below:

UK Visas & Immigration
The Capital Building
Liverpool
L3 9PP

Change of address: UKVIChangeofAddressTeam@homeoffice.gov.uk

Nationality team emails:

nationalityenquiries@...

German nationals need to inform the Germany Embassy or Consulate about their British naturalisation. This can be done by email, without the need to make an appointment. You can provide a scan or photo of your Certificate of Naturalisation so they can file it in their system, you may want to check with them if they will need the original when renewing your German passport.

You can email them through the website, people dealing with the German Embassy in London can...

If you find a typo or spelling mistake on your Naturalisation or Registration Certificate, you should use this online form to have it corrected: Correct a registration or naturalisation certificate - GOV.UK