The Windrush application is free of charge. Once you submit it, you get an acknowledgment from the Home Office by email, followed by a biometrics letter. This letter has a special bar code indicating that biometrics are free of charge.

You don’t need to send your passport or any original documents with your application, you are allowed to send photocopies of everything. If they need to see your original passport, they will ask you for it.

The form has suggestions regarding documents you can send, basically anything that shows you have been living continuously in the UK.

The Windrush Taskforce helpline stated the average application takes between 6 to 8 weeks. Some people have received a quicker response while others have taken much longer.

The biometrics letter usually arrives a week after submitting your application, however, it is our understanding that the Home Office only starts processing it once you have enrolled your biometrics. Although you have 15 working days to enrol them, the sooner you can, the better.

The form asks you to mention any periods of time where you have lived outside the UK for two years or longer, and to provide the reason why you lived abroad during that time. This is because ILR would normally lapse after two years abroad.

The application tells you that you must inform the Home Office if you intend to travel while your application is being dealt with. You should use the dedicated contact details. There is a dedicated helpline for the scheme, answered by a live person: Freephone 0800 678 1925. Monday to Friday 9am to 5pm, Saturday and Sunday 10am to 3pm.